Frequently Asked Questions
FAQs
Yes, we ship locally and internationally (worldwide).
No, unfortunately we do not. Every item in each order is quality checked, carefully packed and protected, then signed off by a senior team member, to ensure you receive your order in excellent condition. We are not liable for damages of items which occur during shipping.
Instead of a generic size guide, you can find all information about each item, in the Product Details Tab. We also show all items on a model to give you a better idea of scale.
No, you can use the guest checkout to complete your order. Having an account will speed up the order process for you. It also means that we can keep you informed about exclusive offers, and that you can view your purchase history. You can sign up for an account at any time, including at the checkout.
All items are packaged in a wrapped padded package. They are then put in a special RF accessories signature box and bag, for protection.
You are also able to indicate if it is a gift and add a message for the recipient so it can be thoughtfully packed in our signature gift packaging.
Free Global Delivery Within 5–10 Working Days